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Water Industry Debt - Socioeconomic and Demographic Effects
Price: £160
Ref: 04/CU/04/3
ISBN: 1-84057-348-1
The project was initiated to provide factual information on the profile of industry consumer debtors to inform discussions with Government, the Regulator, Consumer, and Industry Groups.
The basis of the analysis was domestic household customers with balances outstanding as at 31st March 2004. 14 water companies supplied information, including all the Water and Sewerage companies in England and Wales.
The analysis included; geodemographic profiling at a postcode level, and analysis at a Household and Individual level. The analysis identified that industry debtors were more likely to have significant other debt and a history of indebtedness; that a significant proportion of the debt was associated with recent relocation; that the younger generation were less likely to pay than older generations and that single people were over-represented compared to couples.
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Water Industry Debt - Current Trends and Good Practice Approaches
03/CU/04/1 - ISBN: 1-84057-312-0In recent years the water industry has seen rising levels of outstanding debt, rising numbers of customers in debt and rising costs associated with collecting debt. The government has yet to be convinced that the water indust... More...
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Water Industry Debt - Minimising the Problem of Non-Payers
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