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Customer Targeted Debt Management
07/CU/04/5 - ISBN: 1 84057 465 8UKWIR commissioned Accent to conduct research into intelligent claiming and the DWP Water Direct scheme. The research comprised desk research, an all-company survey, depth interviews with representatives of nine companies and... More...
Price: £300
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Acceptability of Water to Customers
07/CU/02/3 - ISBN: 1 84057 433 XAn approach to formulating interventions and seeking funding to address aesthetic aspects of drinking water quality is considered. These aspects include discolouration and particles; taste and odour; and hardness. Guidance is... More...
Price: £150
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The Sociology of Water Use
07/CU/02/2 - ISBN: 1 84057 430 5This project involved 1) exploratory analysis of existing water company data sets on household consumption and 2) developed a series of five workshops entitled: Traces of Water. The report first, presents the results of re-... More...
Price: £100
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Critical Review of Relevant Research Concerning the Effects of Charging and Collection Methods on Water Demand, Different Customer Groups and Debt
05/CU/02/1 - ISBN: 1 84057 400 3Appraisal of evidence from both the 1988-92 National Metering Trials and limited later studies confirmed earlier work suggesting average demand reductions resulting from domestic metering in England & Wales in the 10%-15% ... More...
Price: £70
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Quantifying Different Types of Water Industry Debt
06/CU/04/4 - ISBN: 1 84057 399 6Despite the recent focus on debt and good practice in the area of debt management by water companies, debt within the sector is high and predicted by many to increase further in the next five years as prices increase. This re... More...
Price: £250
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