Billing and Operational Services - Preferred Customer Communication Channels

10/CU/01/5 - ISBN: 1 84057 578 6

Thie project examined the way that water companies communicate with their customers regarding water and sewerage services and charges, and included a review of alternative channels made possible by new technology. It aimed to... More...

Price: £210 Add to basket

Issues Regarding the Potential Adoption of Supply Pipes: Costs, Customer Service and Regulatory Impacts

09/CU/01/4 - ISBN: 1 84057 537 9

There is potential for the adoption of supply pipes, particularly following adoption of private sewers and lateral drains. Adopted supply pipes may provide a solution for maintenance problems and facilitate an integrated and ... More...

Price: £250 Add to basket