Smart Metering in the Water Sector Phase 2: Building the Case by Understanding Customer Expectations and Benefits

12/CU/02/10 - ISBN: 1 84057 619 7

This project explored customer support and expectations for Water Smart Metering (WSM) and the value customers place on specific features of WSM. The research consisted of three key elements: secondary analysis of the ... More...

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Customer Behaviour and Water Use - A good practice manual and roadmap for household consumption forecasting

12/CU/02/11 - ISBN: 1 84057 631 6

Forecasting household consumption is a key element of water resource management plans (WRMP); however there remain gaps in understanding the factors of influence especially relating to customer behaviour. This report r... More...

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Best Practice for National Communications - Responsible Use of Sewers: Report on Customer Research

12/CU/02/12 - ISBN: 1 84057 632 4

This project explored the best methods for communicating with customers about the responsible use of drains and sewers and how to improve awarenes of items that are/ are not suitable for flushing. Understanding reasons why mi... More...

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Smart Metering in the Water Sector Phase 3: Making the Case

12/CU/02/13 - ISBN: 1 84057 657 X

This study is the third phase of UKWIR's programme on water smart metering (WSM) in the UK and it builds on the previous parts of the programme. It focuses on providing the water industry as a whole - water companies, industr... More...

Price: £500 Add to basket