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Regulatory \ Serviceability

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Review of Serviceability Indicators

06/RG/01/2 - ISBN: 1 84057 416 X

This project reviewed the use of various customer service, environmental performance, public health compliance and asset performance measures, collectively referred to as serviceability indicators. The report brings clarity t... More...

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Quantification of Serviceability

98/RG/01/1 - ISBN: 1 84057 137 3

The water industry is concerned that Ofwat?s 'serviceability' approach to setting price levels at the 1999 Periodic Review will result in capital maintenance funding being linked to inappropriate serviceability measures and w... More...

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