Customer
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Acceptability of Water to Customers
07/CU/02/3 - ISBN: 1 84057 433 XAn approach to formulating interventions and seeking funding to address aesthetic aspects of drinking water quality is considered. These aspects include discolouration and particles; taste and odour; and hardness. Guidance is... More...
Price: £150
Acceptability of Drinking Water - Willingness to Pay
08/CU/02/4 - ISBN: 1 84057 486 0This project was commissioned as part of an industry-wide comprehensive research programme, to undertake a large quantitative study using Stated Preference (SP) techniques to derive customers' willingness to pay for improveme... More...
Price: £200
A Review of the Case for More Intelligent Water Metering
10/CU/02/6 - ISBN: 1 84057 556 5Water metering and communications technology have developed significantly over recent years and may offer an important option for addressing supply-demand pressures, whilst meeting expectations for efficient and high quality ... More...
Price: £300
Billing and Operational Services - Preferred Customer Communication Channels
10/CU/01/5 - ISBN: 1 84057 578 6Thie project examined the way that water companies communicate with their customers regarding water and sewerage services and charges, and included a review of alternative channels made possible by new technology. It aimed to... More...
Price: £210
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