Reports \ Customer
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Forecasting Future Levels of Water Debt
13/CU/04/7 - ISBN: 1 84057 664 2The rising level of debt associated with domestic households in England and Wales is an increasingly serious issue for the water industry. The aim of this project has been to present the evidence on debt, to discuss the facto... More...
Price: £200
Options for Refocusing SIM Towards a Measure Based Only on Consumer Satisfaction and Perception
12/CU/01/6 - ISBN: 1 84057 655 3The objectives for this research project were to: analyse the strengths and weaknesses of the current Service Incentive Mechanism (SIM); identify, evaluate and compare other qualitative and quantitative options; and recommend... More...
Price: £500
Smart Metering in the Water Sector Phase 3: Making the Case
12/CU/02/13 - ISBN: 1 84057 657 XThis study is the third phase of UKWIR's programme on water smart metering (WSM) in the UK and it builds on the previous parts of the programme. It focuses on providing the water industry as a whole - water companies, industr... More...
Price: £500
Best Practice for National Communications - Responsible Use of Sewers: Report on Customer Research
12/CU/02/12 - ISBN: 1 84057 632 4This project explored the best methods for communicating with customers about the responsible use of drains and sewers and how to improve awarenes of items that are/ are not suitable for flushing. Understanding reasons why mi... More...
Price: £400
Customer Behaviour and Water Use - A good practice manual and roadmap for household consumption forecasting
12/CU/02/11 - ISBN: 1 84057 631 6Forecasting household consumption is a key element of water resource management plans (WRMP); however there remain gaps in understanding the factors of influence especially relating to customer behaviour. This report r... More...
Price: £450
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